1. Information We Collect
- Personal Data: When you sign up, log in, or book a ground, we collect personal details including your name, mobile number, email address, and company or organization details if applicable.
- Payment Information: Online transactions are securely processed by encrypted third-party payment gateways. We do not store credit card details, mobile banking PINs, CVV numbers, or full sensitive payment credentials on our servers.
- Booking Information: We collect booking history, selected venue or ground, slot date and time, packages, invoices, receipts, and payment status.
2. How We Use Your Information
- To manage, confirm, and verify sports facility bookings.
- To send automated booking reminders, transaction receipts, and customer support updates.
- To share occasional news, tournament announcements, or promotional offers related to Greenfield Sports Zone where permitted.
- To improve our website, app, booking workflow, customer support, and security.
3. Data Security & Third Parties
We implement reasonable security protocols to protect user data. Personal details are never sold, rented, or shared with external third parties for their own marketing purposes. We may share necessary information with payment gateways, SMS or email providers, hosting providers, technical support providers, and authorities when legally required.
4. User Requests
Users may request correction of inaccurate information or contact us about account and privacy concerns. Some booking, payment, and transaction records may be retained where required for legal, accounting, fraud-prevention, or business purposes.
5. Contact
For privacy questions, correction requests, or account-related support, contact Greenfield Sports Zone using the contact details on this page.